+27 860 102 936 info@medgaponline.co.za
Advisers
At Medgap we believe in lasting partnerships and real value and we would like you to join as one of our insurance partners.
To provide sound and objective advice and guidance to your clients with regards to Gapcover you must be fit and proper and registered for the following license category at FSCA (Financial Sector Conduct Authority)
1.2 – Short term Personal lines We commit ourselves to understanding the industry, keeping abreast of change and continuously gaining new insight about legislation, products and services involving the insurance industry and sharing our knowledge with you, the adviser.
Don’t Hesitate to get your contact approved today, to add value to your client’s wellness needs.

MedGap is excited to have you on board very soon.

Why MEDGAP for advisers

We partner with medical Schemes to provide solutions for clients to enhance their out of pocket experience.

Dedicated support functions to establish ongoing support to the adviser with regards to new and existing business placed with Medgap.

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We provide a range of Marketing material for all Medgap partners.

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Member listings can be requested at info@medgaponline.co.za

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Streamlined processing of claims.

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The ease of electronic application processes.

Training will be provided on request.

Monthly commission statements will be -provided by Guardrisk.

Process to be an intermediary with Guardrisk
Good news!
If you already have an existing intermediary contract with Guardrisk to sell the ADMED product range you don’t have to sign a new contract but we do prefer that you follow the process to complete an intermediary application to ensure that we have your updated details.

Step 1

Please click here complete Intermediary application form or download and send back to info@medgaponline.co.za
The following information should be included with the application:
1. FSP license with annexures
2. PI Cover
3. Cancelled cheque/original certified bank confirmation

Step 2

The contract between Guardrisk (underwriter of MedGap) and brokerage will be drafted by Guardrisk and sent to Brokerage for signatures.

On receipt of the signed intermediary contract the Brokerage profile can be registered on the Medgap system. The specific Adviser will be linked upon receipt of the first Medgap application.

Step 3

All advisers have to complete the accreditation test on receipt of the signed contract. All the information needed to complete the test is available in the brochures and policy wording

Please email info@medgaponline.co.za if you want to do the accreditation test

Sell MEDGAP to your clients
Please visit the “our partners” page for information on:
• Marketing material with applicable tariffs and options
• Application forms
• How to claim
• How to update details
We are here to support you all the way. Please contact 0860102936 or info@medgaponline.co.za should you need any additional information or assistance.

Contact us

Apply for cover

Affiliations

New Business Enquiries

+27 860 102 936

new@medgaponline.co.za

Claim Enquiries:

+27860 102 936

claims@medgaponline.co.za

General Enquiries

+27 860 102 936

info@medgaponline.co.za

Premium Enquiries:

+27860 102 936

premiums@medgaponline.co.za

If you are interested in joining Medgap please sms "Medgap" to 43366 we will phone you back with accredited advice.
Claiming made easy

If you have given consent for claims data sharing with Guardrisk insurance company the claim will be automatically processed and paid to the member. MedGap wants to make claiming as easy as possible for our clients. It is important to follow the steps below to ensure that your claim is processed within the correct timeframes. You have 4 months from the date of treatment to provide us with written notice of your claim. If any details are missing, or we need more information or documents, we will contact you. If we do this, please send us the outstanding documents within 28 days of our request or we will close your claim until you provide us with the documents we need. If you do not send us these documents within 12 months of your claim event, your claim will prescribe and we will close it permanently.

Steps to follow to submit your claim

1

Complete the applicable section in the online form below, and submit OR download the PDF version of the form, complete and send, with all required documents, to medgapclaims@guardrisk.co.za

2

Ensure that each section that is relevant to your claim is completed clearly, accurately and completely

3

A copy of the claim form will automatically be sent to medgapclaims@guardrisk.co.za

4

If you are not able to email your claim to us, print your completed claim form and posit it, with all required documents to: The MedGap Claims Team, Guardrisk Insurance Company Limited, PO Box 786015, Sandton, 2146

Update your details
If you need to update any personal information you can complete the relevant section in the online amendment form. You will receive confirmation of the change once updated on our systems.

Claiming made easy

If you have given consent for claims data sharing with Guardrisk insurance company the claim will be automatically processed and paid to the member. MedGap wants to make claiming as easy as possible for our clients. It is important to follow the steps below to ensure that your claim is processed within the correct timeframes. You have 4 months from the date of treatment to provide us with written notice of your claim. If any details are missing, or we need more information or documents, we will contact you. If we do this, please send us the outstanding documents within 28 days of our request or we will close your claim until you provide us with the documents we need. If you do not send us these documents within 12 months of your claim event, your claim will prescribe and we will close it permanently.

Steps to follow to submit your claim

1

Complete the applicable section in the online form below, and submit OR download the PDF version of the form, complete and send, with all required documents, to medgapclaims@guardrisk.co.za

2

Ensure that each section that is relevant to your claim is completed clearly, accurately and completely

3

A copy of the claim form will automatically be sent to medgapclaims@guardrisk.co.za

4

If you are not able to email your claim to us, print your completed claim form and posit it, with all required documents to: The MedGap Claims Team, Guardrisk Insurance Company Limited, PO Box 786015, Sandton, 2146

Update your details

If you need to update any personal information you can complete the relevant section in the online amendment form. You will receive confirmation of the change once updated on our systems.

Claiming made easy

If you have given consent for claims data sharing with Guardrisk insurance company the claim will be automatically processed and paid to the member. MedGap wants to make claiming as easy as possible for our clients. It is important to follow the steps below to ensure that your claim is processed within the correct timeframes. You have 4 months from the date of treatment to provide us with written notice of your claim. If any details are missing, or we need more information or documents, we will contact you. If we do this, please send us the outstanding documents within 28 days of our request or we will close your claim until you provide us with the documents we need. If you do not send us these documents within 12 months of your claim event, your claim will prescribe and we will close it permanently.

Steps to follow to submit your claim

1

Complete the applicable section in the online form below, and submit OR download the PDF version of the form, complete and send, with all required documents, to medgapclaims@guardrisk.co.za

2

Ensure that each section that is relevant to your claim is completed clearly, accurately and completely

3

A copy of the claim form will automatically be sent to medgapclaims@guardrisk.co.za

4

If you are not able to email your claim to us, print your completed claim form and posit it, with all required documents to: The MedGap Claims Team, Guardrisk Insurance Company Limited, PO Box 786015, Sandton, 2146

Update your details
If you need to update any personal information you can complete the relevant section in the online amendment form. You will receive confirmation of the change once updated on our systems.